Member documentation

Leadership Manual 2020-2021

The Association of California School Administrators is the largest umbrella organization for school leaders in the United States, serving more than 17,000 California educators.

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Page 48 of 139

Association of California School Administrators INFORMATION TECHNOLOGY DEPARTMENT ACSA's Information Technology Department supports all ACSA departments and membership statewide. ACSA IT guides and supports multiple systems and tools to support business strategy development, company‐wide communication, collaboration and data management, data and system information security and training and support. Information Technology infrastructure, governance and leadership IT works with each department to develop strategies to provide solutions for efficient technology usage and data management while ensuring data integrity and integration companywide. Whether it is a single‐use software, computer workstations or an ACSA data management or communication system, ACSA's IT department streamlines how it all works together. Contact: Tony Baldwin; Senior Director of Information Technology ACSA Content Management System & Cloud‐based technologies IT provides support for all ACSA web‐based systems by establishing project scope, designing and delivering final solutions, as well as leading team members through the steps of each project. IT works with all departments on a wide array of projects with a broad range of needs to deliver quality, efficient, forward‐thinking solutions, including our company website at Contact: Josh Peterson; Web Manager ACSA Association Management System & data integration IT is responsible for managing the communications, planning and execution of our Association Management System, the primary membership data management tool within ACSA, and the portal by which members can update and manage their data. IT provides staff and end‐user training on the system. Contact: Arnaldo Rivera; AMS Manager ACSA Network Administration IT oversees, operates and maintains local and wide area networks and servers, including design, installation, configuration, monitoring, upgrades, and troubleshooting. IT is responsible for network infrastructure, including routers, switches, and wireless LANs. We support all web‐ based systems, email, databases, firewall security, and other applications. Network administration includes support for ACSA's digital office phone system and data backup responsibilities. Contact: Cedric Burgess; Network Administrator ACSA Technology Support IT provides first‐level technical consultation, direct support, and training for all company systems. IT provides these services, sometimes remotely, to all ACSA offices via our automated Help Desk system. This includes technical support of hardware, applications, operating systems telephony systems and networking and often participates in systems development and system integration. IT also provides support at our external events. Contact: 49

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